Killer Tech Tips

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How to restore missing USBscan.sys in Windows XP?

with 51 comments

Recently, I was trying to install drivers for my new digital camera, but I had a few problems. The installer requested the Windows XP SP 2 CD because a driver file, usbscan.sys was missing. I had actually lost the XP SP2 CD. The installer requested the XP SP 2 CD repeatedly that I had to do something, else the installation would fail.

Finally, I found a few solutions to recover usbscan.sys and I wanted to write them down here for others who might be facing the same problem while installing drivers for devices like Printers, Digital Cameras, etc. when connected via USB.

Here’s what you should do first:

  • Click ‘Browse’ in the dialog window that requests the CD Go to C:\Windows\system32 and point to the usbscan.sys file
  • The installation should take place seamlessly now

In case you’re unable to find the usbscan.sys file, don’t worry. There are two other options.

Here’s what you should do in case you don’t have the Windows XP Service Pack 2 CD

  • Download a copy of usbscan.sys from here (Right click and select ‘Save Target As’).
  • Click ‘Browse’ in the dialog window of the installer and locate the usbscan.sys file you’ve just downloaded.
  • Click ‘OK’.
  • The installation should proceed.

If you’re lucky, and have the XP SP 2 or SP 1 CD with you, here’s what you can do:

  • Insert the CD in the drive.
  • Go to Start >> Run and type msconfig and press Enter.
  • How to restore missing usbscan.sys file?

  • Click ‘Expand File’ in the Window that appears
  • In the ‘File to Restore’ field, type in usbscan.sys
  • In the next field, type X:\I386\DRIVER.CAB
  • In the ‘Save File In’ field, click the ‘Browse To’ button and select a location for the usbscan.sys file to be stored, preferably the Desktop
  • Click Expand and close the window. You should see the usbscan.sys file in your Desktop.
  • Go back to the installer and locate the usbscan.sys file by using the Browse button, and click OK.
  • The installation should now continue.

Those were just three easy and quick ways to restore your missing usbscan.sys driver file. The usbscan.sys is an important driver file that is required for installation of devices like the Printer, Camera, etc.

Written by Killer Tech Tips

March 28th, 2008 at 9:37 pm

  • RIAN

    You helped me to solve the problem that was urgent, thank you !

  • Rodney

    THANK YOU!!!! 🙂

  • Jason M.

    Here’s a uber useful (yet commonly unheard of) tip: when you get a new computer, or do a fresh install of Windows, copy the I386 folder from the CD onto your hard drive. Every time windows asks for the CD, it’s asking for something in that I386 folder. If you copy it to your hard drive, you’ll never need to go looking for the CD…

  • Muhib

    thanx all dude !!!
    who help me
    luv u

  • Desharri

    Thanks very much for this post. It helped me get over the missing file quickly. -D

  • Simon

    Thank you for the downloadable file!

  • Momchil

    Thank you, for posting the .sys driver, God bless you!

  • Well, it seems many have found it useful. Good work, Shankar. I may have to use it in future (for now, my trusty Canon SD860 works fine without hacks 😉 ).

  • @Sumesh Ooh 😀 My webcam still doesn’t work properly because some files are missing. I need to work on that, and may be even write a post 😉

  • Shaalan

    You helped me to solve the problem, thank you !

  • Dena

    I spent hours trying to find the files I needed to get the scanner running on my Lexmark All-in-One. As soon as I found your page and followed the simple instructions, my problem was over in minutes! Thanks, a thousand times!

  • Scott

    Restore from file does not exist error…?

  • The problem was so urgent, I had to visit google, which brought me to this site and solved everything.

    Thanks whoever it might be!!

  • Jason H

    Thank you, thank you, thank you

  • Sv@lex

    Thank you

  • thanks alot i had problems installing my hp AIO w/o that file so its freat there is a place like this to find it…thanks again

  • Ali

    Thanks man ..I really needed this file

  • very thanks

  • Thankful reader

    Thank you very much, especially on “Expand” part, very useful.

  • ZhangLiang

    😉 Oh Thank you very much. I love “killertechtips” !

  • fede


  • joe

    Restore from file does not exist error…????? Help anyone?

  • Big Jim

    Thanks for solving an urgent problem so I could get my printer running again.

  • Big Jim

    Thanks for solving an urgent problem so I could get my printer running again.

  • debbi

    You are awesome!! I needed the serscan.sys file to completed my new HP all in one printer install. I spent hours looking for it on HP, dell and microsoft help websites. I finally called HP. After being on the phone with the tech for @ hours, I told him to forget it. I was going to return the printer tomorrow. Now its done!! Thanks again.

  • dude

    It locked my computer up. System restore doesn’t work.

  • cedric

    Extra!! thanks a lot for the file published!!!


    grazie! utilissimo!!!!

  • David D

    Thank you for getting me out of a bind. I spent 2 hours going in circles. It took one minute to fix after finding this article.

    Thank you again,

  • Hasn’t worked for me yet.
    I live in Romania and I think M’soft (poor things) are still quarreling with this whole country about black market software. I am not the slightest bit interested in such B.M. software but I just want to get my family network system going.
    I have downloaded usbscan.sys just now but the Pixma 150 installation system is still stalled.
    Any suggestions?

  • dabobabo

    woha minimal..perfect.Thanks ,all work now..;D

  • Melanie

    Thanks alot, you are brilliant! such a petty little problem at the end but scientists experiment with molecules don’t they? I am so very very greatfull that I found your tip. Yippee. Saved me a lot of headache and anger outburst.

  • Pingback: • HP Officejet J4580 ⇒ Computerforum()

  • good work done…… problem solved

  • Jesse


  • SFE

    Excelent!!!! tank you!!!!

  • Thanks!!! Your post must be in Position # 1 on Google!!!

  • daniel

    eres un verdadero crack. todas las gracias que te de son pocas por haberme ayudado a sulucionar el problema. GRACIAS!!!!!

  • raul

    Thank you for people like you than spend their times to give us a feed back, Great job!!! I am still working on it, but intention is what it counts.

  • nishant

    hey thanks a lot bro,,u solved ma prob in just 2 minutes n i was tryin 2 solve frm last 2 days…thanks a lot

  • marlonsoftic

    thank you so much 🙂

  • joep


  • I know you’re being overwhelmed with expressions of gratitude for your super, super advice, but I can’t just pass up the chance to say that you gave me advice that worked, in the face of many others whose advice led to blind alleys and no success. I don’t know that you can see my e-mail address:, but if you need anything that you think I might be able to assist with, give a yell.

    Good work, and thanks again for your share of expert advice…my wireless printer is now working just fine, thanks to you!

  • gopal

    Thank you very much! Timely find 🙂

  • James

    Download worked as directed. Thanks a million!

  • aledrugby

    Thanks a lot! I bought my printer a year ago and I hadn’t been able to install it because of this problem.

  • silviu


  • Novanim

    Thanks a lot for the knowledge, it helped me a lot.

  • Kenichi Shirahama

     thank you, you help me a lot, i was able to install my canon mp250

  • Phl0074all


  • anci

    Thank you a lot. I almost lost my mind with Hp solution center. Now it is Ok. Thank you, thank you!!!